About Jeffery Njoku
Jeffery Njoku
PMP Certified | Certified ScrumMaster | IT Risk Auditor | Web Automation and Digital Systems Expert for Small Businesses
PMP Certified
Certified ScrumMaster
Capital One
Kroll
10+ Years Experience
Houston, Texas
10+
Years of Professional Experience
10+
Active Certifications
5
Industries Worked In
79K+
Social Media Audience Grown
Fortune 500
Corporate Delivery Background
Who I Am
My name is Jeffery Njoku. I am a Project Management Professional (PMP), a Certified ScrumMaster, a trained IT Risk and Compliance Auditor, and the founder of Practical Tools Explained, a digital services platform built specifically for small business owners who need results, not just a pretty website.
Over the past decade, I have held professional roles at some of the most credible organizations in corporate America, including Capital One, Kroll, Wallis Bank, and Field Nation. I have managed Agile software development teams, conducted IT General Controls audits under COSO and COBIT frameworks, ensured SOX compliance for high-profile clients, and led Anti-Money Laundering investigations under BSA and FinCEN regulations.
I now apply that same level of structure, accountability, and technical expertise to the challenges small business owners face every single day: websites that do not convert, leads that go cold, automations that are never set up, and tools that do not work together.
When you work with me, you are not hiring a freelancer who learned WordPress from YouTube last month. You are working with a certified project manager and compliance professional who has spent over a decade delivering results inside some of the most demanding environments in corporate America.
Ready to See What I Can Build for You?
Whether you need a new website, automation setup, or a full digital system overhaul, I can help you get there faster.
Licenses and Certifications
Every certification listed here is verified, credentialed, and actively applied to the work I do for clients.
Project Management Professional (PMP)
International Organization for Project Management (IO4PM) Credential ID: 05935845629312Certified ScrumMaster (CSM)
International Scrum Institute Credential ID: 71177978096529Python Data Structures
University of Michigan Credential ID: MMU9KJNP5XPVProfessional Experience
Over a decade of verified, paid, professional experience across corporate compliance, IT risk, project management, and digital business. Here is the full picture:
Founder and Publisher
Jul 2022 to Present- Founded and scaled an online media platform focused on publishing internet news, trending tools, and curated digital resources for a global audience
- Built and manage a content publishing operation that drives consistent organic traffic through SEO-informed articles, guides, and tool roundups
- Grew a social media following to over 79,000 followers through strategic content distribution and audience engagement
- Monetizes through performance-based affiliate and revenue-share partnerships across digital tools, online services, and creator platforms
- Oversees editorial strategy, content calendar, platform management, and affiliate partner relationships simultaneously
IT Risk and Control Auditor
Aug 2021 to Dec 2025- Led comprehensive IT risk assessments across client environments, enhancing organizational compliance posture and reducing risk exposure by 30%
- Managed IT General Controls (ITGC) audits applying COSO and COBIT frameworks, improving audit accuracy and reliability for high-profile enterprise clients
- Partnered directly with external auditors to streamline SOX documentation, review processes, and control testing timelines
- Delivered detailed findings, remediation recommendations, and executive-level reports on control deficiencies and risk mitigation strategies
Internal Auditor
Apr 2017 to Aug 2021- Conducted thorough assessments of IT General Controls (ITGCs), user access reviews, and change management processes to ensure full regulatory compliance
- Developed detailed documentation and reports on Personally Identifiable Information (PII) validation, strengthening data security protocols across the organization
- Ensured risk assessments were accurately scoped and performed, enabling robust risk mitigation strategies for enterprise clients
- Enhanced password security protocols through automation testing, protecting critical business systems from unauthorized access
- Collaborated with cross-functional teams including legal, IT, and compliance to deliver audit results that influenced organizational policy changes
AML Compliance Analyst
Nov 2015 to Mar 2017- Conducted internal account reviews to identify and address potentially suspicious financial activities in full accordance with BSA and FinCEN regulatory requirements
- Delivered detailed and timely Suspicious Activity Reports (SARs), ensuring the bank maintained continuous regulatory compliance and minimized financial risk exposure
- Collaborated with cross-functional compliance, legal, and operations teams to enhance AML detection measures, reduce fraud, and prevent money laundering activities
- Analyzed complex transaction patterns and account behaviors to surface high-risk activity before it escalated into reportable incidents
Scrum Master
Feb 2013 to Aug 2015- Led multiple Agile and Waterfall software development projects, coordinating cross-functional teams to deliver high-quality solutions on time and within budget
- Facilitated daily standups, sprint planning, sprint reviews, and retrospectives to keep development teams focused, aligned, and continuously improving
- Gathered and translated complex business requirements into clear, actionable technical specifications that development teams could execute against immediately
- Maintained consistent alignment with product owners to ensure user stories were properly prioritized and sprint delivery remained smooth across all cycles
- Removed delivery blockers proactively, reducing friction between business stakeholders and engineering teams on time-sensitive enterprise software projects
Core Skills and Expertise
Every skill below has been earned through real professional roles, live client projects, and active daily use. Nothing here is theoretical.
Project Management (PMP)
End-to-end project scoping, planning, execution, and delivery management with full accountability from kickoff to completion.
Scrum Master (CSM)
Certified Scrum framework practitioner with hands-on experience at Capital One leading sprints, backlog grooming, and retrospectives.
Agile Software Development
Applies Agile and iterative delivery principles to manage website builds, automation projects, and digital system deployments.
IT Risk and Compliance
ITGC audits, COSO and COBIT frameworks, SOX compliance documentation, PII validation, and enterprise-level risk mitigation.
AML Compliance
BSA and FinCEN-compliant transaction monitoring, SAR reporting, suspicious activity detection, and fraud prevention strategies.
Python Data Structures
Formal training in Python data structures from the University of Michigan, applied to data analysis, automation scripting, and logic building.
Website Development
WordPress, WooCommerce, and Shopify websites built to load fast, rank on Google, and turn visitors into paying customers.
Marketing Automation
FluentCRM Pro and FluentForm Pro builds including abandoned cart recovery, lead funnels, CRM tagging, and email nurture sequences.
AI Tools and Chatbots
Sets up AI-powered chatbots and automated customer service systems that handle inquiries and capture leads without manual input.
Digital Media
Content strategy, platform management, social media growth, and digital brand building across multiple online channels.
Affiliate Marketing
Building, managing, and scaling affiliate revenue partnerships across content platforms and digital product ecosystems.
Online Research
Market research, competitor analysis, keyword strategy, niche validation, and data-driven decision making for content and services.
Tools I Use Every Day
These are not tools I have heard of. These are tools I have built with, configured, tested, broken, and fixed on live projects.
WordPress
WooCommerce
Shopify
FluentCRM Pro
FluentForm Pro
WP Rocket
Zapier
Make (Integromat)
AI Chatbot Tools
Elementor
Google Search Console
Google Analytics
Python
Agile and Scrum Boards
COSO Framework
COBIT Framework
SOX Documentation Tools
Canva
What I Build and Deliver for Clients
Every service is tied to a real outcome your business can measure. Here is exactly what working with me looks like:
- Professional WordPress and WooCommerce websites that load fast, look sharp on every device, and are built to convert visitors into paying customers
- Shopify store builds for eCommerce businesses that need a reliable, scalable, and professional online selling platform
- Abandoned cart recovery automations using FluentCRM Pro that bring back shoppers who left without completing their purchase
- Full lead capture systems using FluentForm Pro connected to automated email nurture sequences so no lead ever goes cold
- AI chatbot setup so your website handles customer questions, captures contact details, and books appointments around the clock without you lifting a finger
- CRM pipeline setup so you always know exactly where each lead stands and what action needs to happen next
- App and tool integrations using Zapier and Make so your entire business operates as one connected system
- Website speed optimization using WP Rocket and performance auditing tools so your site loads in under 3 seconds
- Upsell and cross-sell email sequences that recommend the right products to the right customers automatically after purchase
- Re-engagement campaigns that reactivate cold subscribers and bring lapsed customers back into your sales cycle
- Full project delivery managed using certified PMP and Agile principles, with clear milestones, regular updates, and on-time completion guaranteed
Like What You See?
I have limited capacity each month to take on new projects. If your business needs any of the services above, reach out now to check availability.
Who I Work Best With
- eCommerce store owners losing sales every week to abandoned carts and zero recovery system
- Service businesses getting leads from ads or social media but failing to convert them because there is no follow-up automation in place
- Local businesses with an outdated or non-existent website that is costing them credibility and walk-in customers daily
- Entrepreneurs who tried to build it themselves, know it is not working, and are ready to bring in someone experienced to do it properly
- Business owners juggling 4 to 6 disconnected apps that do not talk to each other and want one clean, working system
- Founders who want professional project management, clear communication, and a finished product that actually gets delivered on time
What Makes This Different
There are a lot of people offering to build websites. What is genuinely hard to find is someone who brings PMP certification, Scrum Master credentials, enterprise-level IT risk experience, and deep hands-on automation expertise all under one roof.
I have worked inside Capital One managing Agile software teams. I have spent years at Kroll conducting IT audits under some of the most stringent compliance frameworks in the industry. I have analyzed financial transactions at Wallis Bank under federal AML regulations. And I have built and scaled my own digital businesses from zero.
That combination of corporate discipline, technical depth, and entrepreneurial execution is what separates every project I take on from what a typical freelancer or agency will deliver. You get someone who has managed real teams, hit real deadlines, and built real systems inside organizations that could not afford failure.
That standard does not drop when I work on your business.
Frequently Asked Questions
Here are answers to the most common questions I get from potential clients. If you do not see your question here, feel free to reach out directly.
What types of businesses do you work with?
I work primarily with small business owners, eCommerce store owners, service providers, local businesses, and solo entrepreneurs who need professional websites, automations, or digital systems built properly.
My clients are usually people who have tried to do it themselves, got frustrated, and now want someone experienced to take over and deliver something that actually works.
How much do your services cost?
Pricing depends on the scope and complexity of your project. A simple WordPress website is different from a full WooCommerce store with abandoned cart automation, CRM pipelines, and AI chatbot integration.
The best way to get accurate pricing is to fill out the Get Started form or send me a message with details about what you need.
How long does a typical project take?
Most website projects take between 1 to 3 weeks depending on complexity. Automation setups like abandoned cart recovery or lead nurture sequences can often be completed in 3 to 7 days.
I manage every project using Agile methodology, so you will get regular updates and clear milestones throughout the process. No disappearing acts, no guessing where things stand.
Do you offer ongoing maintenance or support?
Yes. After your project is delivered, I offer ongoing maintenance packages for clients who want continued support, updates, backups, security monitoring, and automation tweaks.
You can choose to manage things yourself after delivery, or keep me on retainer for peace of mind. Either way, I will make sure you have everything you need before we wrap up.
What if I already have a website but it is slow or not converting?
That is one of the most common situations I deal with. I offer website audits, speed optimization, and conversion improvement services specifically for existing sites that are underperforming.
Sometimes a few targeted fixes can dramatically improve your results without a full rebuild. Reach out and I can take a look at what you have.
What tools and platforms do you work with?
My primary stack includes WordPress, WooCommerce, Shopify, FluentCRM Pro, FluentForm Pro, WP Rocket, Zapier, Make (Integromat), Elementor, and various AI chatbot tools.
If you are using a different platform and want to know if I can help, just ask. I am comfortable learning new tools quickly when needed.
Can you help me set up email automations for my eCommerce store?
Absolutely. This is one of my core services. I build abandoned cart recovery sequences, welcome series, post-purchase upsells, re-engagement campaigns, and more using FluentCRM Pro integrated directly with WooCommerce.
These automations run in the background and recover lost sales without you having to do anything manually.
Do you work with clients outside of the United States?
Yes. All of my work is done remotely, so I work with clients anywhere in the world. As long as we can communicate clearly over email or video calls, location is not a barrier.
How do I get started?
The easiest way is to visit the Get Started page and fill out a quick form with some details about your project. I will review it and get back to you within 24 to 48 hours with next steps.
If you just have a quick question first, you can also send me a message through the contact page.
What makes you different from other freelancers or agencies?
I bring over 10 years of professional experience across Fortune 500 companies like Capital One and Kroll, certified project management credentials (PMP and CSM), and deep hands-on technical skills in web development and automation.
Most freelancers do not have that combination. Most agencies will charge you 3 to 5 times more for the same work. With me, you get enterprise-level professionalism at a small business price point.
Ready to Work With Someone Who Has Actually Done This?
Whether you need a website that converts, a marketing automation system that runs while you sleep, or a certified project manager who will take full ownership of your digital build from start to finish, let us have a real conversation about what you need and how to get it done properly.
Want to connect professionally first? Find me on LinkedIn