Who we are
This website is operated by Practical Tools Explained, run by Jeff Njoku. Our business address is 5614 W Grand Pkwy S STE 102, PMB 1064, Richmond, TX 77406. You can reach us at info@practicaltoolsexplained.com.
What information we collect
We collect information you provide directly when you fill out a contact form, intake form, or purchase a service. This includes your name, email address, business name, website URL, and any details you share about your business situation.
We also collect standard website analytics data through Google Analytics, including pages visited, time on site, and general location data. This data is anonymized and does not personally identify you.
How we use your information
Information you submit through our forms is used to respond to your inquiry, deliver purchased services, and communicate with you about your project. We do not sell your information to third parties. We do not use your contact details to add you to marketing lists without your consent.
Payment processing
Payments are processed through PayPal. We do not store your credit card or banking information on our servers. PayPal’s privacy policy governs how payment data is handled.
Cookies
This site uses cookies for analytics (Google Analytics) and basic WordPress functionality. Analytics cookies help us understand how visitors use the site so we can improve it. You can disable cookies in your browser settings at any time.
Third-party services
We use Google Analytics for site traffic analysis, Cal.com for appointment scheduling, Fluent Forms for contact and intake forms, and PayPal for payment processing. Each of these services has its own privacy policy governing how your data is handled within their platforms.
Data retention
We retain contact form submissions and project communications for as long as they are reasonably relevant to our working relationship. If you would like your data removed from our records, contact us at the email below and we will process your request within 30 days.
Your rights
You have the right to request access to the personal information we hold about you, to request corrections, or to request deletion. To exercise any of these rights, contact us directly by email.
Children’s privacy
This website is not directed at children under 13. We do not knowingly collect personal information from children.
Changes to this policy
We may update this policy from time to time. When we do, we will revise the date at the top of this page. Continued use of the site after any changes constitutes acceptance of the updated policy.
Contact
